These Terms and Conditions apply to purchases made through www.doderm.com
1. Company information
This website is operated by AG GLOBAL SAS, with registered address at 2 Rue de Mulhouse, 68300 Saint-Louis, France.
Contact email: [email protected]
Phone:+33 6 43 88 34 19
2. Products
We sell skincare, cosmetics, and beauty-related products through our online store. We aim to ensure that product descriptions, images, and prices are accurate. However, packaging updates, labeling changes, or minor presentation differences may occur.
3. Orders
After an order is placed, the customer receives an order confirmation by email. Acceptance of the order takes place when the order is processed and prepared for shipment.
We reserve the right to refuse or cancel an order in cases including:
* suspected fraud or unauthorized activity
* pricing or technical errors
* product unavailability
* incomplete or incorrect customer information
4. Prices and payment
All prices on the website are displayed in the currency specified on the site. Payment must be completed using one of the payment methods offered at checkout.
5. Shipping
Orders are processed and shipped according to product availability and operational capacity. Delivery times may vary depending on destination, courier operations, and other external factors.
6. Returns and refunds
Please refer to our Returns and Refund Policy for the conditions applicable to returns, refunds, and claims.
7. Customer responsibility
Customers are responsible for ensuring that billing, shipping, and contact information entered at checkout is complete and accurate.
8. Intellectual property
All texts, images, logos, and content on this website are protected and may not be used without prior authorization.
9. Limitation of liability
To the maximum extent permitted by law, AG GLOBAL SAS shall not be liable for indirect, incidental, or consequential damages related to the use of the website or the purchase of products.
10. Applicable law
These Terms and Conditions are governed by the applicable laws of France, subject to any mandatory consumer protection rules that may apply.
11. Contact
For any questions, contact
Email:
[email protected]
Phone:
+33 6 43 88 34 19