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Privacy Policy

This website is operated by AG GLOBAL SAS and this policy explains how personal data may be collected and used in connection with the website and customer orders.

 Data collected


We may collect:

* name

* billing and shipping address

* email address

* phone number

* order information

* customer service communications

* technical website usage data


Use of data

Personal data may be used to:


* process orders

* manage customer support

* communicate about orders and services

* prevent fraud

* comply with legal, tax, and accounting obligations

* improve website operation and customer experience


Data sharing


Data may be shared where necessary with:

* payment providers

* delivery partners

* website and hosting providers

* legal or regulatory authorities where required by law


Security


We take reasonable technical and organizational measures to protect personal data, while recognizing that no system can guarantee absolute security.


Customer rights


Where applicable, users may request access, correction, or deletion of their personal data by contacting us.


Phone: +33 3 89 07 93 32

Contact Information
 

2 rue de Mulhouse
Saint Louis
68300 France

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TERMS & CONDITIONS

These Terms and Conditions apply to purchases made through www.doderm.com

1. Company information

This website is operated by AG GLOBAL SAS, with registered address at 2 Rue de Mulhouse, 68300 Saint-Louis, France. Contact email:  [email protected]
Phone:+33 6 43 88 34 19

2. Products

We sell skincare, cosmetics, and beauty-related products through our online store. We aim to ensure that product descriptions, images, and prices are accurate. However, packaging updates, labeling changes, or minor presentation differences may occur.

3. Orders

After an order is placed, the customer receives an order confirmation by email. Acceptance of the order takes place when the order is processed and prepared for shipment. We reserve the right to refuse or cancel an order in cases including:
* suspected fraud or unauthorized activity
* pricing or technical errors
* product unavailability
* incomplete or incorrect customer information

4. Prices and payment

All prices on the website are displayed in the currency specified on the site. Payment must be completed using one of the payment methods offered at checkout.

5. Shipping

Orders are processed and shipped according to product availability and operational capacity. Delivery times may vary depending on destination, courier operations, and other external factors.

6. Returns and refunds

Please refer to our Returns and Refund Policy for the conditions applicable to returns, refunds, and claims.

7. Customer responsibility

Customers are responsible for ensuring that billing, shipping, and contact information entered at checkout is complete and accurate.

8. Intellectual property

All texts, images, logos, and content on this website are protected and may not be used without prior authorization.

9. Limitation of liability

To the maximum extent permitted by law, AG GLOBAL SAS shall not be liable for indirect, incidental, or consequential damages related to the use of the website or the purchase of products.

10. Applicable law

These Terms and Conditions are governed by the applicable laws of France, subject to any mandatory consumer protection rules that may apply.

11. Contact

For any questions, contact

Email: [email protected]
Phone: +33 6 43 88 34 19